TAt HappyDropCoMart, customer satisfaction is our top priority. This Return & Refund Policy explains the terms under which returns, refunds, and replacements are accepted.

By placing an order on https://happydropcomart.com, you agree to the policy below.

1. Returns Eligibility

We accept returns under the following conditions:

  • The item is damaged, defective, or incorrect
  • The item is unused and in original packaging
  • The return request is made within 7 days of delivery

To be eligible for a return, proof of purchase (order number or receipt) is required.

2. Non-Returnable Items

The following items cannot be returned or refunded:

  • Perishable goods (food, beverages, pet food once opened)
  • Personal care or hygiene products
  • Baby items that have been opened or used
  • First aid and medical supplies
  • Items marked as Final Sale or Non-Returnable
  • Gift cards or downloadable products

3. Damaged or Incorrect Items

If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with:

  • Clear photos of the item
  • Photos of the packaging
  • Your order number

After verification, we will offer a replacement or refund, depending on availability.

4. Refund Process

Once your return is approved:

  • Refunds will be processed to the original payment method
  • Processing time: 5–10 business days
  • Shipping charges (if any) are non-refundable, unless the error was on our side

5. Order Cancellations

Orders can be cancelled within 12 hours of placing the order or before dispatch.
Once an order has been shipped, it cannot be cancelled.

6. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect
  • We recommend using a trackable shipping service
  • We are not responsible for lost return shipments

7. Exchanges

We only replace items if they are defective or damaged.
If you need an exchange, contact us with order details and images.

8. Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank or payment provider
  • Contact your card issuer
  • If still unresolved, contact us for support

9. Contact Us

For all return or refund requests, contact us at:

Website: https://happydropcomart.com
Email: [Add your support email]
Business Name: HappyDropCoMart

10. Policy Updates

HappyDropCoMart reserves the right to update or modify this policy at any time. Changes will be posted on this page.